Looom for Facilities

Capture the issue.
Track to close.

Photo-first documentation for facilities managers, property managers, and maintenance coordinators. Offline-ready. Nothing falls through.

Facilities corridor – sagging water-stained ceiling tile
01

Capture it

An issue reported by text disappears in a thread. Reported by phone, it was never written down. Snap a photo – AI categorizes it, writes the description. Timestamped, GPS-tagged, and on record before you leave the room.

02

Track it

Without a status trail, nobody knows if the contractor showed up. Named checklists with category assignment and due dates. Status from open to closed – every vendor accountable, every item visible.

03

Report it

Quarterly inspections documented on a clipboard don't survive a dispute. Walk the property, document conditions, share a structured report via hosted link. Owners and tenants see it in any browser.

Checklists that
track to zero

Named checklists. Category assignment. Status workflow from open to closed. Before-and-after photos when items are resolved.

If an issue isn't tracked to resolution, it falls through.

  • Dashboard counts – Open, overdue, in progress, ready for review. Know what's outstanding across every property at a glance.
  • Before-and-after proof – Swipe-to-compare photos at every resolved item. Visual evidence the work was done.
  • Structured visit reports – Time in/out, attendees, areas covered, items reviewed. Export and share without retyping at your desk.

Block B – Q1 Inspection

4 of 9 closed
#1 Lobby lighting audit Electrical
#2 Fire extinguisher check – all floors Safety
#3 Unit 204 ceiling repair Plumbing
#4 Parking level 2 – exterior lighting Electrical
#5 Roof drain – northwest corner Exterior

AI reads your photos.
You review.

Without it, issues get described as "ceiling thing in 204" and assigned to the wrong category. The contractor shows up without context. The owner asks what happened and there's no clear record.

Snap a photo. Looom generates the title, identifies the category, suggests severity, and writes the description. Ten seconds, not ten minutes.

On-device heuristics always run. Add your Claude API key for natural-language summaries from your photos and voice transcripts.

Water stain on unit 204 ceiling
Analyzing photo…
Title Water stain – unit 204 ceiling
Category Plumbing
Severity High
Tags Water Damage Ceiling

Know what's open
without asking.

If checking open items takes a meeting or a phone call, you stop checking. Issues sit. Contractors go unaccountable. Owners ask for updates you don't have.

The dashboard shows open, overdue, in progress, and ready-for-review counts across every property. One glance tells you what needs attention today.

Filter by project to see a single property. Lock screen widgets show open item counts without opening the app.

7
Open
3
Overdue
4
In Progress
2
Ready for Review
Parking level 2 – exterior lighting Electrical
Unit 204 ceiling – overdue 3 days Plumbing
Roof drain – northwest corner Exterior

Proof it was done

The evidence that ends
the dispute before it starts.

Your workflows

One app.
Every record type you need.

Walkthrough for the owner, daily log for the team, incident report when something goes wrong.

For clients

Walkthrough

Building rounds, floor inspections, tenant move-in walks. Grouped by area, formatted for the property manager's desk.

Purpose Attendees Scope Weather
Internal

Daily Log

Shift handoff, maintenance summary. Everything captured in chronological order – who was on-site, what got done, what's still open.

Time in/out Weather
Evidence

Before / After

Repair evidence, paint refresh, vendor work verification. Same angle, different date – the visual proof that justifies the invoice.

Subject Phase
Documentation

Inventory

Equipment audits, spare parts, supply rooms. Photo grid with location and condition – the asset list that prevents reordering what you already have.

Location Purpose
Walkthrough Report
Preview
BuildingMeridian Office Park
PurposeQuarterly floor inspection
AttendeesD. Kim, M. Torres
Weather62°F, Clear
Stained ceiling tile – suite 204
Issue
HVAC vent blocked – corridor B
Observation
Example

Property manager walks every floor with maintenance. Captures stained tiles, blocked vents, and a broken door closer. Shares the report with the building owner before lunch.

BuildingMeridian Office Park
DateMarch 18, 2026
Time in7:00 AM
Weather48°F, Overcast
Lobby floor waxed – complete
Complete
Elevator B – service call placed
Pending
Example

Day shift records the elevator service call and lobby wax. Night shift sees what happened and picks up the open items. One continuous record – no radio tag or sticky notes.

SubjectSuite 204 – water damage repair
PhaseAfter
Ceiling tile – before replacement
Baseline
Ceiling tile – after replacement
Complete
Example

Vendor replaces water-damaged ceiling tiles. Facilities photographs before and after. When the invoice arrives, the side-by-side proof justifies the charge without a site visit.

LocationMaintenance storage – B1
PurposeQuarterly asset count
HVAC filters 20x20 – 14 remaining
Stock
LED tube replacements – 8 remaining
Low stock
Example

Maintenance walks the storage room with their phone. Photographs each shelf, records quantities. The parts list lives on their device – searchable, shareable, never lost in a drawer.

Proof the work
was done.

Without before-and-after photos, the owner asks "was that already like that?" and the contractor says "I fixed it last week." No evidence either way. The dispute lands on you.

Attach a before photo when documenting the issue and an after photo at resolution. Swipe to compare side by side. A visual record that protects everyone.

Before-and-after pairs are included automatically in shared reports and visit exports.

Before
Before
After
After
Captured: Mar 4, 2026 Resolved: Mar 11, 2026

From the property

Tenants used to text me photos with no context. Now I capture the issue myself during rounds, category, severity, timestamp, all done before I leave the unit.

Angela R. Facilities Manager, 3 properties

The before-and-after photos saved us in a tenant dispute. They claimed we never fixed the leak. Swipe to compare, dated, timestamped. Case closed.

James P. Property Manager

I check the dashboard widget on my lock screen between properties. Seven open, two overdue. I know exactly what needs attention without opening the app.

Maria S. Maintenance Coordinator

The record that proves
the building is maintained.

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